1. Information We Collect

When you book an appointment, fill out a contact form, or communicate with us, we may collect the following information:

• Full name
• Phone number
• Email address
• Home address or service location
• Pet information (name, breed, size, health conditions)

We also collect standard technical data such as IP address and browser type when you visit our website.

2. How We Use Your Information

We use the information collected to:

• Schedule and confirm grooming appointments
• Send appointment reminders and follow-up messages
• Communicate service updates, delays, or cancellations
• Respond to inquiries and provide customer support
• Improve our services and website experience

3. SMS & Text Message Communication

By providing your phone number, you consent to receive SMS text messages from Papet Mobile Grooming related to appointment confirmations, reminders, and service updates.

• Message frequency varies based on your appointments and interactions
• Message and data rates may apply
• To opt out at any time, reply STOP to any message
• For help, reply HELP or contact us at info@papetmobilegrooming.com
• We do not share your phone number with third parties for their marketing purposes

4. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information only in the following limited cases:

• With service providers who assist in operating our business (e.g., scheduling or CRM software), under strict confidentiality
• When required by law or to protect the rights and safety of our clients or staff

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us directly.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, contact us at info@papetmobilegrooming.com.

Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings at any time.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: Papet Mobile Grooming 📞 (732) 924-1053 📧 info@papetmobilegrooming.com 📍 New Jersey